Throughout 2011, Women-Drivers.com took note of female experiences during dealership service visits and now lays it all out in their “Women Satisfaction Index.” Those dealers with a high score are recognized and marketed as Certified Women Drivers Friendly™. Dealership were rated on a series of criteria that includes ease of scheduling appointment, estimate of charges prior to work completion, satisfaction with the work and being treated respectfully.

Recent Website Evaluation Study released by J.D. Power and Associates indicates that consumer satisfaction with automaker websites declines significantly as the sites attempt to adapt to computer and tablet access to social media. All automaker websites provide access, but some provide more convenience to users and provide more depth by integrating links to social media platforms throughout several site features. Find out which sites did best!

Hyundai Motor Co., South Korea’s largest automaker, reports a 38 percent rise in fourth-quarter profits based on sales of the Hyundai Elantra sedan, dubbed “Car of the Year” at the North American International Auto Show (Jan 9). Hyundai reports net income climbed to $1.8 billion October to December, deliveries increased 4.06 million in 2011 and 2012 vehicle sales are expected to climb 5.7 percent to 4.29 million.